• When an activation code is required, it will be automatically sent from our web site.
  
  Please allow 3 to 4 working days for the activation of the software by its developer,
  but let us point out that many softwares do not need any activation code at all.
  In case you do not receive your activation code within 3/4 working days, please contact
  the developer and quote your reference number.
  
• Not all software need an activation code.
  
• E-mail address for technical support is quoted with every product and can also be found in
  "My Order" section.
  

• Please check that the code you received by e-mail or through the section "My Order" was correctly digited as you may read.
• When you receive the activation code, instructions to install it are normally included.
• As the act. code is generated from the IMEI, please check if you have inserted it. (In order to find the IMEI in your smartphonr please digit *#06#).

• As soon as you have paid the application by credit card or just received the confirmation e-mail you will be able to download the application. In case this is not possible
  please send an SMS by using exclusively the section "My Order".

• To download again the application bought you can visit the section "My Order".

• We cannot send a new activation code when the IMEI has been changed..
  
  Please contact directly the software developer to obtain a new code.
  

• To send the SMS you have to push the SMS button in the section "My Order".
  
  N.B.: It is possible to send the SMS to the phone number inserted only once.
  However you may download the application in your PC by using the download button.
  
  Before sending the SMS, please verify your phone compatibility with the SMS wap push and insert the phone number with the international prefix (+393301111111).
  

• would like to help making your software work properly before offering you a refund. Thus, if you are just having troubles while installing it or
  find an eror during download please let us know and allow us to help make it work.
  
• However SoftwareCellulari.it is not be liable for the correctly function of the software purchaised.
  
• SoftwareCellulari.it NOT REFUND anything at all in the following instances:
  • Software with Trial version or demo version.
  • Software purchased for the wrong device or platform.
  • For no reason whatsoever after 7 days from purchase date

• If the application does not work, please contact directly the developer software at the support email.
  
  All applications show the support email or you can find it in the section "My Order".
  
  Never Softwarecellulari.it is be liable for the correctly functionally of the product purchaiser.
  more information...

• Please allow a maximum of 48 working hours from the time we receive the e-mail from our customer.
  
  As you may appreciate, a correct and accurate answer require some time , notably if the software producer must be informed, too..
  
  We are nevertheless at your full disposal for any further information you may need and remind you that a quick way of troubleshooting may be the use of our Forum, where other users may also help you.

• We believe that the best way to give our support to Customers is by e-mail.
  
  For further information please write to help@softwarecellulari.it

PLEASE NOTE THAT BEFORE PURCHASING ANY APPLICATION YOU SHOULD READ OUR disclaimer